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Communication is carried out by different means. Distinguish verbal and non-verbal communication.

Verbal communication (sign) is performed with the help of words. Verbal communication refers to human speech. Specialists in communication it is estimated that modern people per day says about 30 thousand words or more than 3 thousand words per hour.
the book is:
communication
Types, functions and structure of communication
Communication as a communicative activity
Key features of communication
the Mechanisms of understanding in the process of communication
Communication and social relationship of the individual
Socio-psychological mechanisms of communication
Transactional analysis of communication
Stages of the communication process
Activity and communication
Types of communication
Communication and control
shape and organization of communication
Methods of communication

"body Language - facial expressions, posture and gestures - a universal language of communication. Non-verbal communication used by successful politicians, lawyers, businessmen, actors, investigators, poker players. Want to understand other people, to make a good impression - learn the body language."

Appearance and body language

"Psychologists have found that the message sent by body language affects companion is stronger than verbal. For example, if a person through tears will convince friends: "I'm all right!", they rather believe his tears than words. As revealing may be the clothes, she informs others about the mood, feelings and intentions. If a woman comes out in a short tight dress with a plunging neckline, perhaps without even realizing it, she sends a certain signal. If you want to show a special relationship to the audience at the reception people, you can come there dressed not Protocol.
the Person is not able to control your every move and the impression he makes on others, to suppress a yawn or to conceal that trembling, his will is filled with paint or covered with goose bumps..."

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Used materials from the website http://psyera.ru